Terms and Conditions

Effective Date: 01/01/2022

Welcome to Engagium (accessible at https://engagium.in, including related sub-pages such as “White Label Solutions”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Our Services

Engagium provides digital products, software tools, white‑label SaaS solutions, website services, reseller programs, and related digital services. All offerings are provided under your acceptance of these Terms, our Refund Policy, and other policies published on our website.

2. Eligibility

By using our website or services, you confirm that:

• You are at least 18 years old, or legally eligible to enter into a binding agreement under Indian law.
• You are providing accurate and complete information while purchasing or registering.

3. Pricing & Payments

3.1 Payment Modes

We accept payments through:

• Online payment gateways (cards, UPI, net banking, wallets, etc.)
• Manual payments such as UPI transfer, bank transfer, or other offline modes communicated by our team

3.2 Manual Transactions

For manual transactions:

• Payment confirmation may take additional time.
• Services or access will be provided only after successful verification of payment.
• You are responsible for sharing correct payment proof.

3.3 Taxes

All prices are exclusive of applicable taxes unless stated otherwise. Any applicable GST or government taxes will be borne by the customer.

3.4 Payment & Transaction Disclaimer:

All payments made on https://engagium.in are solely for purchasing Engagium’s own SaaS products, digital services, or reseller memberships.

Engagium does not facilitate, process, hold, split, or route payments between resellers and their customers. All reseller-to-customer transactions, pricing, billing, and payment collection are handled independently by the reseller using their own systems.

4. No Refund & No Cancellation Policy

All sales are final and non‑refundable, including payments made via manual or online methods. Once payment is completed and service access is provided or work is initiated, no refunds, cancellations, or chargebacks will be entertained, except where required by applicable law.

Please refer to our Refund Policy page for complete details.

5. Service Delivery

• Digital products or access credentials are usually delivered electronically.
• Timelines may vary based on the nature of the service (standard, custom, or reseller plans).
• Delays caused due to incomplete information, incorrect details, or customer non‑responsiveness will not be our responsibility.

6. User Responsibilities

You agree:

• Not to misuse, copy, resell, reverse‑engineer, or redistribute our products or services unless explicitly allowed under a reseller agreement.
• Not to use our services for illegal, abusive, fraudulent, or unethical purposes.
• To maintain confidentiality of login credentials and account details.

7. Intellectual Property Rights

All content on this website, including text, graphics, logos, software, UI/UX, designs, and trademarks, are the intellectual property of Engagium, unless stated otherwise.

You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.

8. Third‑Party Tools & Services

Some services may integrate or rely on third‑party platforms (e.g., hosting providers, APIs, payment gateways). We are not responsible for downtime, policy changes, or issues caused by third‑party services.

9. Limitation of Liability

To the maximum extent permitted by law:

• Engagium shall not be liable for any indirect, incidental, special, or consequential damages.
• We do not guarantee specific business results, revenue, leads, or profits from using our products or reseller programs.
• All services are provided on an “as‑is” and “as‑available” basis.

10. Termination of Access

We reserve the right to suspend or terminate access to our services without prior notice if:

• These Terms are violated
• Payment disputes or chargebacks are raised
• Services are misused or abused

No refunds will be provided in such cases.

11. Source Code & Script Policy

All our software products are provided as fully managed, white-label solutions under the client’s brand name and domain.

However, the complete system, source code, scripts, and backend infrastructure remain hosted on our VPS servers and are owned and controlled by us.

We do not sell, transfer, or provide access to the source code or core system files under any circumstances.

Clients are granted usage rights to operate and resell the platform under their branding, while all technical maintenance, security, and server management are handled by our team.

Any attempt to copy, reverse engineer, resell, or misuse the system is strictly prohibited.

12. Modifications to Terms

We may update or modify these Terms at any time without prior notice. Continued use of the website or services after changes means you accept the updated Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

• Website: https://engagium.in
• Email: support@engagium.in

By using our website or purchasing from Engagium, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.